At Dafodila powered by Rovarik Technology Private Limited, we aim to deliver your orders in a timely and reliable manner. This Shipping & Delivery Policy outlines the terms related to order processing, shipping timelines, and delivery conditions.

 

1. Order Processing Time
• All orders are processed within 1–3 business days after order confirmation
• Orders are not processed or shipped on Sundays or public holidays
• In case of high order volume or unforeseen circumstances, processing may take additional time

 

2. Shipping Locations
• We currently ship across India
• At present, international shipping is not available

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3. Shipping Charges
• Shipping charges (if applicable) will be clearly mentioned at checkout
• Dafodila reserves the right to revise shipping charges without prior notice

 

4. Estimated Delivery Time
• Standard delivery timeline: 3–7 business days after dispatch
• Delivery timelines may vary based on:
• Customer location
• Courier partner operations
• Weather conditions, strikes, or other force majeure events

 

5. Delivery Partners

We use trusted third-party courier and logistics partners to ensure safe and timely delivery of orders.

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6. Order Tracking
• Once your order is shipped, tracking details will be shared via SMS or email
• Customers are advised to track their orders regularly using the provided tracking link

 

7. Delivery Conditions
• Please ensure that the delivery address and contact number provided at checkout are accurate
• Dafodila will not be responsible for delays or non-delivery due to incorrect or incomplete address details
• If delivery fails due to customer unavailability or incorrect details, re-shipping charges may apply

 

8. Damaged or Missing Packages
• If you receive a damaged, leaking, or tampered package, please report it within 48 hours of delivery
• An unboxing video or clear photos are mandatory for verification
• Such cases will be handled as per our Refund & Return Policy

 

9. Force Majeure

Dafodila shall not be held liable for delivery delays caused by events beyond our control, including but not limited to natural disasters, strikes, lockdowns, or courier disruptions.

 

10. Contact Information

For any shipping or delivery-related queries, please contact us:

Email: help@dafodila.com
Phone: 8017715505
Address: 65 Ajaynagar, EM Bypass, Kolkata – 700075
Website: www.dafodila.com