Dafodila (“we”, “our”, “us”) operates the website www.dafodila.com – powerd by Rovarik Technology Private Limited. We are committed to protecting your privacy and ensuring compliance with applicable data protection laws, including the Information Technology Act, 2000 (India) and the General Data Protection Regulation (GDPR) where applicable.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data.

1. Information We Collect

We may collect the following categories of personal data:

a) Personal Information
• Name
• Email address
• Phone number
• Billing and shipping address

b) Transaction Information
• Order details and purchase history
• Payment status (payment details are processed securely by third-party payment gateways; we do not store card or UPI details)

c) Technical Information
• IP address
• Browser type and device information
• Cookies and usage data

 

2. Legal Basis for Processing (GDPR)

We process personal data based on one or more of the following legal grounds:
• Your consent
• Performance of a contract (order processing and delivery)
• Compliance with legal obligations
• Our legitimate business interests, without overriding your rights

 

3. Purpose of Data Collection

Your information is used to:
• Process and deliver orders
• Provide customer support and service communication
• Manage payments and prevent fraud
• Improve website functionality and user experience
• Send promotional communications (only with consent)
• Comply with legal, regulatory, and tax requirements

 

4. Disclosure of Information

We do not sell or trade your personal data. Information may be shared only with:
• Courier and logistics partners for order delivery
• Payment gateway providers for secure transactions
• Government or legal authorities when required by law

All third parties are required to maintain confidentiality and data security.

 

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required under applicable laws, including tax and accounting regulations.

 

6. Data Security (IT Act Compliance)

We implement reasonable security practices and procedures as required under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, including:
• Secure servers and encrypted communication
• Restricted access to personal data
• Regular system monitoring

 

7. Cookies Policy

We use cookies to:
• Improve website performance
• Analyze traffic and user behavior
• Enhance user experience

You may control or disable cookies through your browser settings.

 

8. Your Rights

Under Indian Law:
• Right to review and correct personal information
• Right to withdraw consent (subject to legal obligations)

Under GDPR (where applicable):
• Right to access, rectify, or erase personal data
• Right to restrict or object to processing
• Right to data portability
• Right to lodge a complaint with a data protection authority

 

9. Third-Party Links

Our website may contain links to third-party websites. Dafodila is not responsible for the privacy practices or content of such external sites.

 

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page.

 

11. Contact Details

For any privacy-related questions, requests, or complaints, please contact:

Email: help@dafodila.com
Phone: 8017715505
Address: 65 Ajaynagar, EM Bypass, Kolkata – 700075
Website: www.dafodila.com